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## No ISO image

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20 posts • Page 1 of 2 • 1, 2

### No ISO image

by Rcflyer30 » Tue Oct 25, 2016 3:43 pm

Hi,
I am new to Refracta Tools. I downloaded the snapshot and installer. Everything went well. I created a snapshopt and it finished ok. However I don't see an iso image in the snapshot folder, just the md5 file. Did I run the tool correctly? I am using Debian Jessie 8. I do see files in the work folder, but no iso image. Thanks for your help and a great program.
Seth

Rcflyer30
  Posts: 8
  Joined: Tue Oct 25, 2016 3:40 pm

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### Re: No ISO image

by Rcflyer30 » Tue Oct 25, 2016 3:45 pm

I'm using the latest version of the refracta tools.

Rcflyer30
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  Joined: Tue Oct 25, 2016 3:40 pm

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### Re: No ISO image

by golinux » Tue Oct 25, 2016 3:55 pm

Well, I have an iso image but it is only @3.5 MB even though many GB were copied to myfs. I have no idea what is going on. I've been using refracta tools for years . . .
May the FORK be with you!

golinux
  Posts: 663
  Joined: Thu Nov 08, 2012 1:23 am

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### Re: No ISO image

by Rcflyer30 » Tue Oct 25, 2016 7:01 pm

I uninstalled it, and installed 9.34 version. You're right. It was done in like a minute, and only 36 mb large. Can someone please help!!!!

Rcflyer30
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  Joined: Tue Oct 25, 2016 3:40 pm

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### Re: No ISO image

by golinux » Tue Oct 25, 2016 7:47 pm

Mine failed on both 9.3.3 and 10.0.0. Unfortunately fsmithred isn't going to be around much this week. Did you tweak any of the config files?
May the FORK be with you!

golinux
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  Joined: Thu Nov 08, 2012 1:23 am

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### Re: No ISO image

by Rcflyer30 » Tue Oct 25, 2016 8:04 pm

Nothing tweaked. Does an older version of snapshot work?

Rcflyer30
  Posts: 8
  Joined: Tue Oct 25, 2016 3:40 pm

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### Re: No ISO image

by fsmithred » Tue Oct 25, 2016 9:12 pm

Check the error log. /var/log/refractansaphot_error.log (or is it errors.log?)
If there's nothing helpful there, run 'refractasnapshot-gui -d' or 'refractansnapshot -d' and check the error log again. (or post/pastebin it for me to look at.)
It should work without making any changes in the config file. Any older versions that I didn't remove from the tools folder should work.
Is the md5 file empty, or is there something in it?
I think the usual cause of a small iso (few mb) is not enough space. You need around twice as much free space as your OS takes up.

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  Joined: Wed Mar 09, 2011 9:13 pm

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### Re: No ISO image

by golinux » Tue Oct 25, 2016 9:25 pm

> fsmithred wrote:Check the error log. /var/log/refractansaphot_error.log (or is it errors.log?)
> If there's nothing helpful there, run 'refractasnapshot-gui -d' or 'refractansnapshot -d' and check the error log again. (or post/pastebin it for me to look at.)

Will email it to you. It's really long . . .

> fsmithred wrote:It should work without making any changes in the config file. Any older versions that I didn't remove from the tools folder should work.

I tweaked both the config files and see I need to nuke more.

> fsmithred wrote:Is the md5 file empty, or is there something in it?

md5sums were fine.

> fsmithred wrote:I think the usual cause of a small iso (few mb) is not enough space. You need around twice as much free space as your OS takes up.

Plenty of space.

Code: Select all
  `Size Used Avail Use% Mountpoint Filesystem
  28G 8.3G 18G 32% / /dev/sdb1
  450G 189G 239G 45% /home /dev/sdb2
  15G 5.9G 7.8G 43% /wroot /dev/sda1
  55G 17G 36G 32% /whome /dev/sda2`

May the FORK be with you!

golinux
  Posts: 663
  Joined: Thu Nov 08, 2012 1:23 am

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### Re: No ISO image

by fsmithred » Tue Oct 25, 2016 9:43 pm

Well, I was going to paste the relevant error message from the log, but I did things out of order, and it's no longer on the clipboard. To paraphrase:
libisofs: image larger than 4GB.
Add some big things to the excludes file: /usr/lib/refractasnapshot/snapshot_excludes.list

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### Re: No ISO image

by fsmithred » Thu Oct 27, 2016 3:32 am

Rcflyer, any progress?
What kernel are you using? 4.x is compiled without support for aufs.

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