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## Trouble shooting no ISO file made

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18 posts • Page 1 of 2 • 1, 2

### Trouble shooting no ISO file made

by orbspider » Fri Mar 06, 2015 3:01 pm

I've had a problem with R-snapshot since getting rid of systemd on my Jessie install.
The squashfs is made but then it ends with no dvd image made in the target dir.
In the error file there is this line:
/usr/bin/refractasnapshot: line 599: xorriso: command not found
(which I don't think is the cause)
I ran with the 9.1.6 from testing archive, though I had this problem with an earlier version too - it was definitely after my fight with systemd...
any pointers as to what I need to find is installed or not? thanks

orbspider
  Posts: 40
  Joined: Mon Oct 07, 2013 9:35 am

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### Re: Trouble shooting no ISO file made

by dark26 » Fri Mar 06, 2015 6:54 pm

Hello,
I was having the same issue. Yuu must a soft for genetin the .iso file. Before the name was geniso i think, but in the new version, the soft which is used is xorriso. So try to install this package.
Try tu put uefi to flase in the configuration file.
hoping it help
Dark26

dark26
  Posts: 4
  Joined: Mon Mar 02, 2015 8:24 pm

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### Re: Trouble shooting no ISO file made

by fsmithred » Fri Mar 06, 2015 9:05 pm

xorriso replaced genisoimage in refractasnapshot-9.1.2. You should not be able to install that version or later without having xorriso, but make sure you have it anyway.

Code: Select all
  `apt-cache policy xorriso`

Run refractasnapshot or refractasnapshot-gui with the -d option to get a more complete error log.
Do you use sudo or su to get root? That shouldn't make a difference, but it's worth checking it.

fsmithred
  Posts: 2101
  Joined: Wed Mar 09, 2011 9:13 pm

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### Re: Trouble shooting no ISO file made

by orbspider » Sat Mar 07, 2015 6:09 am

Ok, I have Xorriso installed, forgot to say.
I reran r-s with -d option - the error log is here http://pastebin.com/caZChT0n
note the xorriso command not found..

Code: Select all
  `+ isohybrid_opt='-isohybrid-mbr /usr/lib/ISOLINUX/isohdpfx.bin'
  + xorriso -as mkisofs -r -J -joliet-long -l -isohybrid-mbr /usr/lib/ISOLINUX/isohdpfx.bin -partition_offset 16 -V snapshot-live-cd -b isolinux/isolinux.bin -c isolinux/boot.cat -no-emul-boot -boot-load-size 4 -boot-info-table -o /media/BKP/debian_snapshot_dt-20150307_1352.iso iso/
  /usr/bin/refractasnapshot: line 599: xorriso: command not found`

orbspider
  Posts: 40
  Joined: Mon Oct 07, 2013 9:35 am

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### Re: Trouble shooting no ISO file made

by fsmithred » Sat Mar 07, 2015 11:34 am

Looks like a problem with permissions or $PATH. What's the output of the following commands?

Code: Select all
  `ls -l /usr/bin/xorriso
  apt-cache policy xorriso
  echo $PATH # as user
  sudo echo $PATH
  echo $PATH # after using su to become root`

fsmithred
  Posts: 2101
  Joined: Wed Mar 09, 2011 9:13 pm

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### Re: Trouble shooting no ISO file made

by orbspider » Sat Mar 07, 2015 11:40 am

I just tried as root, same results as before.

orbspider
  Posts: 40
  Joined: Mon Oct 07, 2013 9:35 am

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### Re: Trouble shooting no ISO file made

by orbspider » Sat Mar 07, 2015 12:03 pm

Code: Select all
  `ls -l /usr/bin/xorriso
  ls: cannot access /usr/bin/xorriso: No such file or directory
  apt-cache policy xorriso
  xorriso:
  Installed: 1.3.2-1.1
  Candidate: 1.3.2-1.1
  Version table:
  *** 1.3.2-1.1 0
  990 http://http.debian.net/debian/ jessie/main amd64 Packages
  100 /var/lib/dpkg/status
  echo $PATH
  /usr/local/sbin:/usr/sbin:/sbin:/usr/local/bin:/usr/bin:/bin:/usr/local/games:/usr/games:/home/dav/scripts:/opt/schily/bin/:/home/dav/scripts:/opt/schily/bin/
  sudo echo $PATH
  /usr/local/sbin:/usr/sbin:/sbin:/usr/local/bin:/usr/bin:/bin:/usr/local/games:/usr/games:/home/dav/scripts:/opt/schily/bin/:/home/dav/scripts:/opt/schily/bin/
  and as root
  echo $PATH
  /usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin
  `

orbspider
  Posts: 40
  Joined: Mon Oct 07, 2013 9:35 am

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### Re: Trouble shooting no ISO file made

by fsmithred » Sat Mar 07, 2015 12:12 pm

Code: Select all
  `ls -l /usr/bin/xorriso
  ls: cannot access /usr/bin/xorriso: No such file or directory`

Any ideas where it went? If it somehow got put in a non-standard location, you might find it with 'locate xorriso' or 'whereris xorriso'. If it somehow got deleted, you can replace it with 'aptitude reinstall xorriso'.

fsmithred
  Posts: 2101
  Joined: Wed Mar 09, 2011 9:13 pm

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### Re: Trouble shooting no ISO file made

by orbspider » Sat Mar 07, 2015 12:20 pm

funny xorriso was installed but not found in /usr/bin
I just did a --reinstall so will try now with it back in /usr/bin !

orbspider
  Posts: 40
  Joined: Mon Oct 07, 2013 9:35 am

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### Re: Trouble shooting no ISO file made

by orbspider » Sat Mar 07, 2015 12:58 pm

no iso file, and the error reported

Code: Select all
  `xorriso: error while loading shared libraries: libisoburn.so.1: cannot open shared object file: No such file or directory
  `

installed libisoburn-dev but still no iso made

orbspider
  Posts: 40
  Joined: Mon Oct 07, 2013 9:35 am

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